On January 25th I contacted American Airways, as I looked at our reservations and discovered that my Daughter experienced us touring all day, So I termed to up quality our tickets to top quality as I did not desire to travel all day in mentor. I use lay attempt to journey top notch as I am certain it is possible to critique but I am seeking to conserve my Miles as we are preparing a big family members/graduation vacation to Hawaii.
I’ve been bouncing all over since 9am this morning from Roatan Honduras to Miami with the unpredicted delay there with flight from Miami to Charlotte nc to start with they mentioned aircraft was to scorching , then whenever we ended up allowed to board they mentioned they had too much gas and had to offload 10,000 lbs after 45 min they determined not to do this , we ended up delayed on get off, upon our arrival to Charlotte we needed to hurry to gate , my spouse is handicapped and the attendant had to operate pushing her to gate to see that our up coming flight was delayed two 1/2 hrs .
I’m particularly let down that the Airline has interjected its company in the socio-political difficulty regarding the recent Monthly bill signed into regulation by our Governor. What you have got interpreted as “discrimination†towards the LGBT Group is simply a bill making certain “equivalent legal rights†for all.
I am astonished at the lack of consumer service at American Airlines. I had been a flight attendant for thirty decades and took great pleasure from the training I gained from American. On the latest journey I watched a passenger and agent argue about which one was ruder. There is no apparent enforcement of grooming policies everywhere in the business.
We just lately, right now the 24th, returned from a vacation to Cancun/Rivera Maya location and will not realize that when are baggage was acquired on our departing flight from DFW on March 19th, that one of our baggage was entirely wrecked on The within by somebody in terminal D right after it had been checked in. Who'd be accountable for carrying out this an American employee or maybe the TSA? Another person has stolen a blue sapphire faced check out, and my our particular, 1979 Faculty of Pharmacy ring, which had a sizable diamond mount in it.
I know we really should be far more very careful when placed our tickets on the internet to the 11th. I don’t know why, we designed just an enormous blunder with flying day.
American Airlines,I'm so let down !!! I had this type of tricky time with my disabled child!! You missing my stroller seat belt, i needed to stroll every one of the way within the airport holding my 4 yrs aged daughter…and after standing a single hour in the baggage assert they instructed me to contact your consumer service ,guess what? They might’nt do just about anything!! it proceeds? unbelievable!!!
Examining the report in Yahoo! a couple of AA rep producing “deaf and dumb†on their luggage is rude plus they deserve in excess of a pretend apology. you just missing a consumer.
I will never be use AA yet again!! I booked a flight for me and my son to join our family on getaway. Extended Tale short a thing came up and we've been unable to go at this time. I known as your organization with more than a months recognize. Canceled the struggle with cellular phone rep John; who was really well mannered. He did not say something about the quantity of cost I could well be manifest for canceling the flight. I termed back again to talk to in regards to the cost and I used to be explained to which i would be cost $two hundred by AA and $50 with the supply I accustomed to book the flight per person. Which i might have a $fifteen credit for each particular person… I questioned to talk to her supervisor and Michelle Morgan was the person I upcoming talked to. She was no help, I questioned to talk to her supervisor and he or she mentioned that there was not a soul above her. I informed her that I was absolutely sure that there was anyone previously mentioned her. At last she mentioned which i could go to The shopper relations Website-web page. Once more I asked her twice for her supervisor’s title and she or he replied consumer relations. I all over again advised her I wished the name of her immediate supervisor, the person who she reported to…the title provided was Jalia Elisidi .
I was excited to reach the 3 million mile degree on American Airlines also to be awarded a Process Broad update. Though my husband and I have a trip excursion booked on American to Frankfort, Germany in April, I made a decision I wish to use our Up grade and have A different holiday vacation excursion to London. This wasn't prepared, but due to the update we chose to have a further excursion.
There is no American Airlines customer service e mail address stated around the Formal Web-site, having said that You will find there's form you view publisher site could post through the web site that sends your information to the customer relations department. You'll be able to access the email kind here: .
The baggage service (which was not American airlines) identified as me at 2am to let me know they might be bringing my bag out to my house!!!
Flight out of Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The 1st flight remaining forty five minutes late creating us skip our connecting flight to Harrisburg, Pa. Informed the following flight would be at midnight so we wait around until then (I am with my disabled eighty four yr outdated mother) At midnight we are explained to the flight was cancelled, there have been no accommodations accessible and the next flight was 12 the following day.
My other issue would be that the meal vouchers that I've obtained weren't adequate!!! They only gave me $32, for 3 foods! That isn't enough to eat a food wherever in LA, or everywhere during the airport. I am envisioned to get 3 meals away from $32 here for the resort? Not possible!!!