My grievance is, on March 8th. My luggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it was shipped. Even so, the luggage had been ruined and taped up. I called inside of a complaint without delay. I were givin numerous cellphone figures and the firt a person was just a recording to leave my phone and a person would get back to me.
Be sure to note, [American Airways does reserve the right to ask for beginning documents for passengers underneath the age of 2 yrs].
I just bought off the cellphone with Connie Sanders while in the DFW Workplace. I asked for her name for the reason that she was so sort and helpful to us. I've hardly ever encountered someone so helpful and caring. If all your representatives could be like her you might have a wonderful airline.
My Mom experienced a worst encounter with AA flight.my Mom is eighty one yrs.outdated Girl who will not talk English.We requested wheelchair support on account of her arthritis along with a language trouble.We experienced reconfirmed out request ahead of her departure and a couple of days ahead of all with each other 4 periods.At DFW airport she needed to change aircraft.She received off the plane and was instructed to await a wheelchair assistance.After ready long time no one arrived to help her.Due to not acquiring a wheelchair aid promptly she skipped her connecting airplane to N.J.In some way she deal with to obtain a plane but not until up coming morning.Agent was helping her to make an arrangement for her to stay right away with the Airport.
I a short while ago experienced a flight cancelled by American Airlines and stood within a line for 45 minutes to obtain rebooked on A further flight. I was shocked to see the gate agents did not Possess a perspective in the readily available USAIR flights.
American Airlines has the worst customer service of all Airways I have Employed in my sixty three years. My wife’s anniversary earrings were being stolen outside of her suitcase on June twenty, 2013 and Shopper service has REFUSED to Make contact with us again following reporting the thief the working day it happened.
it is actually pitiful to get to report that my quite a few email messages to Buyer Relations have not been answered as of up to now October 29, a complete not enough one of the most elementary courtesy toward an 84 yrs previous First-Course passenger and Repeated Flier….
I have produced 3 tries to Get hold of shopper service by way of e-mail relating to a new international flight by which I had issues with not just the popular seats that i did not receive, nevertheless the Terrible customer service wherein my sister and I been given. She was discriminated from for remaining to big to be served food stuff since the tray couldn’t appear down And so the flight attendant said he couldn’t feed her. When there have been open up seats, and we might have been greater accommodated, instead we had been set close to the windows and stuck there with babies.
So base line…..Until you come back to me with some sort of thought, you’ll in no way see me yet again.
I am a 100 percent disabled veteran who may have saved her income for around 16 months paying within a holiday vacation club to go on a cruise from PR spherical trip for the Caribbean with my son who I wont be looking at for many years as a consequence of a work he made a decision to consider. I bought a airplane reservation when US Airways was in small business but somebody in the company set it nearly choose my flights and to steal my money. They switched it out to American Airlines Nonetheless they altered the six digit record locator 3 situations. It must not have altered but only 2 times and they moved it from NYC to PHL. They did this due to the fact the one that ruined my cruise is from PHL. Bronwyn Westraad is supposedly an employee of Disney Cruise Line and she or he provides a cell phone. She lied to Every person and mentioned that I had a dialogue with her. I just explained to her on voice mail to phone me for the reason that someone mentioned they have been cancelling my cruise. they gave no reason. I'm fifty five a long time previous and I've a hard and fast profits. They canceled my cruise and not using a reason. They didn’t like that I discussed that it absolutely was much too unsafe to try to reach Grenada on 1/12 leaving on one/ten that you just would have to visit rapidly so you cant do it Therefore the captain looked at the mapping I Assemble mainly because they altered the itinerary so which the ship goes to Barbados 1st after which to Grenada.
Get the CEO’s to examine repeat organization and afterwards they're going to understand why They are really constantly not earning The underside line. I'm able to honestly mention that I’m never reserving with the airline again. thanks, Sincerely
on oct,21 I had been returning household from dallas tx to Greensboro n.c. on fligt aa3071 even though on my assigned seat a cockaroach was within the entrance seat before me the person sitting close to me observed it to we called the fligt atendent and would not appear untell quite a few calls for her from this source notice the brot a person to come Verify an just claimed its Alright and remaining we had to ride every one of the way household wondering in which that cockaroach was and had been did it go it had been an exceedingly discusting trip but had to just take it back home .
Very last, allow me to clarify that in the event you inquired about an impending or current vacation, we request which you Get hold of our Reservations workers, who can be found 24 several hours a day and will be in a greater placement to reply questions on your excursion. During the U.S., the toll-cost-free variety is
Worst Airline ever?!?! Misplaced my luggage in Charlotte NC, February six immediately after providing it (along with my wife’s) to 2 attendants for the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now eleven times later on and after owning passed through telephone hell and a few quite non caring people today, I have experienced no Make contact with from any one. The standard solution is “we remain endeavoring to locate your baggageâ€. Their questionnaire and all kinds happen to be despatched to Baggage Claim Section but nobody seriously appears to have an interest in executing nearly anything to alleviate their troubles.